Forum Discussion
WildfireGuy
2 years agoNeighbour
How to escalate past an escalation manager?
Hello everyone, I'm curious to know how to escalate an issue beyond an escalation manager? The short version of the story is my partner (Trina) and I are supporting my brother in law (Kevin) who...
WildfireGuy
2 years agoNeighbour
TELUS_Support and where does one send a PM? can someone just call me to resolve this?
TELUS_Support
Official Support Team
2 years agoIn the top right corner of your screen you should see a little envelope icon next to the round profile pic. That'll take you to the private messaging where you can compose a new message to us.