Forum Discussion
How to escalate past an escalation manager?
Hello everyone, I'm curious to know how to escalate an issue beyond an escalation manager? The short version of the story is my partner (Trina) and I are supporting my brother in law (Kevin) who...
TELUS_Support
Official Support Team
Official Support TeamWe can definitely look in to the escalation for you. Send us a private message and we can investigate.
Hello, I also have an issue that I want to speak with a manager about. Who can I email or call without being transferred over and over again? I have already been waiting and received no replies.
- TELUS_Support
Hello tiacaouette, we'll respond to your private message shortly, thanks!
