Forum Discussion
How do I enable surround sound?
I just switched to Telus from Shaw and got the TV Digital Box. The picture is great but the sound is only stereo. I think I am overlooking a setting. How do I fix this? Thanks
dru
Community Manager
Community ManagerIt's definitely not you. Surround sound isn't supported yet but we're working on bringing it to TV+ in the near future.
You released an HD TV box without surround sound??!
I am within my 15-day contract cancellation period, will I get surround sound before then? I think I would rather go back to Shaw’s dodgy picture quality than get stuck with stereo sound.
I am within my 15-day contract cancellation period, will I get surround sound before then? I think I would rather go back to Shaw’s dodgy picture quality than get stuck with stereo sound.
- dru
Sorry to say but it's unlikely to happen within 15 days. Of course, if it happens much sooner, we'll definitely update posts such as this one.
- FYI to anybody who reading this, I called Loyalty team and they are swapping my digital boxes for the 4K PVR boxes which are apparently a different product without this issue. I’m sure the new digital boxes I was originally sent will be wonderful once the important features are eventually enabled.
