Forum Discussion
Cathop
2 years agoOrganizer
Home land line
Had my internet and land line moved from Shaw/Rogers last Thursday. The sales reps promise the world when they come to your door. But the reality is something different . An installer who barely...
TELUS_Support
Official Support Team
2 years agoHey Cathop we want to help. Please send us a private message and we will sort this out ASAP
Cathop
2 years agoOrganizer
I’m not getting any help from you at all. I thought for a minute tonight when Telus called it was an apology for the runaround with the land line. Alas no. It was a Telus mobility sales call telling me about a great deal if I switch. At this point, not a chance. I declined and asked to be transfered to home services. The wait on hold for home services was estimated to be over an hour. I gave up after 30 mins. Telus, is this how you treat your customers?