Forum Discussion
PrinceGeorge202
1 year agoNeighbour
Hold times
I have been on hold for over 4 hours to talk to a supervisor. We renew our contract for $65 and now they are billing us $135 CS agent can't honour original deal.
TELUS_Support
Official Support Team
1 year agoHi there! Please reach out to us directly through private message, and we can access your account details securely to investigate and escalate this matter.