Forum Discussion

PrinceGeorge202

Neighbour

2 years ago

Hold times

I have been on hold for over 4 hours to talk to a supervisor. We renew our contract for $65 and now they are billing us $135 CS agent can't honour original deal.

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Official Support Team

2 years ago

Hi there! Please reach out to us directly through private message, and we can access your account details securely to investigate and escalate this matter.

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