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HGTV & Discovery Channels - Why can't I record?
Up until today I have been able to PVR on both these channels (before and after they disappeared and then showed back up again earlier this year). Wondering why this is happening. With shift work I ...
Hi ONTLLs1 Dover13 Samurai44 Pamjoan74
The affected channels are all part of the recent licensing changes between Corus and Rogers. These channels have been on Free Preview for a few months since Rogers made them available to TELUS customers, but that free preview has now come to end. If you do not subscribe to or pay for these channels, you will not be able to record on them. You will also lose access to them. You can check or update your TV packaging/combos at telus.com/mytelus or on the my TELUS app.
If you do subscribe to these channels and are still not able to record after rebooting your equipment, please drop a note here so that someone can look into it. The themepack that includes Food, HGTV and Magnolia is 'Design and Dine', the themepack that includes Discovery, Investigation Discovery and Bravo is 'Discovery and Reality'.
On a side note, you can find the make and model of your Optik TV equipment on the underside.
can’t find answers on Telus site but wondering if anyone else is unable to view channel 332? It’s been down since yesterday but not seeing any reported outages?
TELUS_SupportOfficial Support Team
Bravo was on a free preview for a while that just ended. Please see the reply by KHR above, thanks.
