Forum Discussion

jaysway's avatar
jaysway
Neighbour
11 months ago

Hayu app unavailable on Telus Optik

I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error c...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
11 months ago

BR08 BigBird2 Rjevning rlea Gman63 Our team is aware of this issue and investigating. Everyone here, do you have our HD equipment or 4K? Reason we ask is that the Hayu app was removed off of the HD equipment a short while ago.

ChristineAS's avatar
ChristineAS
Neighbour
11 months ago

How about you tell us, you know what we have!! Pretty sure I never received a notification that something I pay for isn’t going to be useable. Super frustrating…now I have to sit on hold for hours to have it removed from my account so I just go to Hayu directly I guess. 

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