Forum Discussion

cpantelis's avatar
cpantelis
Icon for TELUS Team Member rankTELUS Team Member
5 years ago

Google Maps - How to solve Organization Administrator issue

Hey everyone! We’ve noticed a few threads pop up from customers having trouble getting access to their Personal Google account data (Google Drive, Docs, Sheets, Photos, YouTube, etc.).   This iss...
Knine's avatar
Knine
Neighbour
5 years ago

I have had the same issue. Google will not let me set up a temp account.

Since the migration we have not been able to access our blogger website, YouTube or docs. "No access, contact your administrator "

We have previously used our Telus email to access our Google accounts. Telus business support has been no help. Told me to find an I T person!

Any ideas?

 

FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
5 years ago

As someone who never had a Google account prior to the Telus migration I don't think this will work for people who didn't previously have a GMail account. Alternatively you can create a Google account and then follow these instructions.

 

I found simply logging out of my Google hosted Telus email restores access to the Google services. I normally use Outlook to access my email which alleviates the issue when using web based email.

 

Alternatively using a second InPrivate (Edge) or Incognito (Chrome) window will let me access these services while logged into Telus webmail.

 

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