Forum Discussion
essjay1
5 years agoOrganizer
Gmail Migration
Most people discussing the migration of Telus email to Google Mail are coming with questions and/or complaints. This is unnerving as I contemplate initiating the migration. It would be helpful to k...
Oldislander
5 years agoHelpful Neighbour
Everything, I believe, except the Mailboxes with years of saved mail and Drafts, is on Gmail. The Mailboxes and Drafts (Saved Mail) are still on Telus, which I still have on my computer.
RonAKA
5 years agoRockstar
When you say you have the mailboxes and drafts (saved mail) is still on Telus and on your computer, what format is the mail in? Is it in Outlook? or what application. The only Telus mail I knew about was WebMail.
- Oldislander5 years agoHelpful Neighbour
Thanks for the detailed information. I am thinking of trying Thunderbird for use on my iMac as I am not a fan of Gmail; even with mailboxes, it would not by my second choice after Telus.
- essjay15 years agoOrganizer
Sorry. The previous post got away from me. As I was saying:
The settings that Thunderbird filled in for me during the test are:
Protocol: POP3
Server: pop.telus.net (This is for incoming mail.)
Port: 995
SSL: SSL/TLS
Authentication: Kerberos/GSSAPI
Username:
To complete setting up the account, even though you won't actually be using it, you will need to include the settings for sending mail. They are:
Protocol: SMTP
Server: smtp.telus.net
Port: 465
SSL: SSL/TLS
Authentication: Normal password
Username.
If you press the Test or Re-test button, Tbird should tell you that the configuration is recognized by the server. Now, whether or not a Checking Mail will work is another question. Especially since you want it to capture mailbox folder names as well as messages.
The settings should work for Outlook or Windows Mail if you already have them. The whole experiment is just that, but if it works it will give you copies of your messages that you can refer to even if Telus never gets your migration to Google sorted.
Good luck. Let us know what happens.
- essjay15 years agoOrganizer
I don't understand how you can see your mailboxes in Telus webmail without being logged in. When you say you can't log in, are you talking about Telus webmail?
It seems to me that if the mailboxes are still with Telus then they must be on Telus's servers and not yet on Google's. If what you crucially want to achieve is to have copies of your old messages, then it might be worth the experiment to see if you can download them to a 3rd party client. And it would be an experiment that might fail.
If you have Windows and/or Microsoft Office, you already have either Outlook or Windows Mail in one of their various versions. Or you could download, install, and use Thunderbird.
I just tried creating a new POP account in Tbird. Tbird can do that either automatically or manually. When I chose the automatic route it filled in the settings for incoming mail with pop.gmail.com, which is not what we want. When I changed to select Manual Configuration I could change the incoming mail setting to pop.telus.net, which is the one we want to test. When I chose the "re-test" button, it confirmed that the settings were workable, although I did not go so far as to download any of my mail into an account that I don't actually want.
The settings that Thunderbird filled in for me during the test are:
Protocol:
- Oldislander5 years agoHelpful NeighbourThey are still on my Telus mail. But I need them in Gmail to store and save similar mail that I do not want to lose...like banking.
- Oldislander5 years agoHelpful NeighbourI contacted Telus and they were having a problem with the transition. They were going to do it "by hand" over a week ago and I have not heard from them and the mailboxes are still in Telus instead of Gmail where they belong.
- polecat5 years agoAll-Star
Oldislander What site are you seeing these mailboxes and if you see them can you open them up.
- RonAKA5 years agoRockstar
Oldislander said "I can not log in or send mail or receive but all of my Mailboxes are sitting there"
If you cannot log in, I suspect you could not download those mailboxes with Thunderbird, because Thunderbird needs to log in to get them. However, if they still exist, Telus should be able to move them to your new Google mail.
- polecat5 years agoAll-Star
Oldislander Can you open them and read them. I printed some important ones needed the numbers. The rest i don't care. Polecat
- Oldislander5 years agoHelpful NeighbourI can not log in or send mail or receive but all of my Mailboxes are sitting there.
- polecat5 years agoAll-Star
Oldislander Can you still access telus webmail i can't. Polecat
- Oldislander5 years agoHelpful NeighbourIt is the Telus mail that we have had for decades...until Telus decided to force all of its customers to switch to Gmail. I receive my new mail in Gmail but all of my Mailboxes and Drafts are still in Telus, which I have kept. I guess that would be "webmail"!
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