Forum Discussion
Jrm
10 months agoNeighbour
Fibre Internet keeps slowing down
I am paying for 1G fibre Internet. Issue I'm having is that it starts at the correct speed, and a day later will slow down giving me only 90 - 120 Mbps on all my devices, both on wifi or when directl...
- 10 months ago
OK Seems I found something.
While looking through the connected devices on the wifi hub's admin settings (not the modem) - I noticed that all my devices were choosing the 2.4 GHz channel - Googled the cap on 2.4 GHz and what would you know... It's around 100 mbps.
So I simply turned off the 2.4 GHz band, and BOOM - immediately everything is working at the expected speed.
Will report back if this doesn't end up working in the long run.
Jrm
10 months agoNeighbour
OK Seems I found something.
While looking through the connected devices on the wifi hub's admin settings (not the modem) - I noticed that all my devices were choosing the 2.4 GHz channel - Googled the cap on 2.4 GHz and what would you know... It's around 100 mbps.
So I simply turned off the 2.4 GHz band, and BOOM - immediately everything is working at the expected speed.
Will report back if this doesn't end up working in the long run.
- TELUS_Support10 months ago
Official Support Team
Great troubleshooting! Please advise if you continue to experience any issues.