Forum Discussion
Mnash
4 years agoHelpful Neighbour
Fibre install
I want the Fibre and the line was brought to the house (triplex) but only the unit beliw me was hooked up. Now the telus guy tgat came says he can’t or doesn’t know know how to bring the line up and i...
kamak
4 years agoAmbassador
So I assume the existing ethernet cable runs up to your suite, inside the wall, from the central termination, that is accessible from outside, on the side of the complex? Why can't they just pull the fiber, using the existing ethernet cable? That's what they did for some other person here as they described it. So the new fiber took the exact path as the old ethernet cable.
Mnash
4 years agoHelpful Neighbour
I think it’s because all the original lines are underground and not accessible. Older home.
Please excuse any typos & bizarre auto-correct. 🙏
Sent from my iPhone
- Mnash4 years agoHelpful NeighbourThank you - fingers crossed this gets sortedI’ve lived through some terrible things in my life --some of which actually happened. (Mark Twain)Rowing harder doesn’t help if the boat is headed in the wrong direction(Kenichi Ohmae)On sait jamais - one never knows
- kamak4 years agoAmbassador
Let us know how it works out. I'm sure it will get resolved one way or another. I hope you don't have to pay extra to get it done, that's all. Telus should know that there will always be a few homes in an otherwise "normal" install neighborhood, that require an extra bit of work, and still cover the pole-to-modem cost.