Forum Discussion
Caroleroy
4 months agoNeighbour
Fibre Connect
I have installers here saying they are operating on behalf of Telus (from Fibre Connect) to upgrade our connection- no identification. I have no one to connect with to confirm or validate.
5 Replies
- CaroleroyNeighbour
Edmonton (Southbrook). I’ve received nothing from Telus directly, just from this vendor who I am not familiar with
- A-B
Community Manager
Fibre Connect is indeed one of our vendors. We can look into your area to confirm authenticity. Whereabouts are you located?
- CaroleroyNeighbour
Could you confirm if they are in Southbrook Edmonton? They are calling and visiting constantly and I have no way to reach Telus via traditional channels (phone, email) to verify and they have no ID or verifiable linkage with Telus. I don’t want to step into a scam.
- A-B
Community Manager
Hello. Just following up. We've heard back directly from our build team and they can confirm that yes this is legitimate and the Fibre Connect team is indeed working in that area.