Forum Discussion
Falling short on my home services arrangement, how can I prevent service cancellation?
Hi, so the other day I had to extend my payment arrangement for my home services by 4 days, I was owing $636 on the arrangement by Jan 3, but because I had the due date extended to Jan 7th the entire...
TELUS_Support
Official Support Team
Official Support TeamUnderstandably a challenging situation to be in Haleyorr, have you tried adjusting your payment arrangements via your online account?
Is there a way I can adjust my payment arrangement via my online account? I am able to pay the overdue $50 by Jan 21 but just need an extension til that date
- TELUS_Support
For sure, check out the guide at https://www.telus.com/en/support/article/set-up-and-manage-preauthorized-payments for steps on how to change/adjust payment arrangements.
