Forum Discussion

ChuckandLisa's avatar
ChuckandLisa
Neighbour
8 months ago

Failing Customer Success

To whom do we send a recorded interaction between the Telus voice response system and us, trying to get help for a broken PVR? This recording represents our 4th attempt at accessing technical support...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
8 months ago

Hi! We understand your frustrations, However, you would need to speak with our client care directly, 1-866-558-2273.

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