Forum Discussion
1955Chevrolet
2 years agoOrganizer
Eufy Doorbell - Need 2.4 access only - not mixed with 5
Hi. Need some help. I have a S330 Eufy wired doorbell. First time I set it up, it was a breeze using the older flat dish looking booster. I live in British Columbia, and have wifi 6. I now ha...
1955Chevrolet
8 months agoOrganizer
I tried every variation of settings and called Eufy. Would not work and I returned it to Amazon. I bought an Aosu doorbell camera and was less hassle…actually easy to set up. The loss for me was that the Eufy had 2 cameras and one focused on the porch floor and the Aosu does not. And for Eufy I had to buy a new door bell transformer and lost the use of the doorbell chime in the house. The best for me would be if the Aosu had 2 cameras.
- Dimo-X8 months ago
Moderator
Good to know! Thanks for sharing your experience with it 1955Chevrolet, and glad that the Aosu camera works.
- Dimo-X8 months ago
Moderator
Very odd, disabling Band Steering / Smart Steering should've been able to get the camera connected on the 2.4Ghz band. Steps for that are at https://www.telus.com/en/support/article/smart-device-troubleshooting under the "Disable Band Steering to separate the 2.4GHz and 5GHz bands" section. But looks like you got a new doorbell cam and glad it's working ok.
- 1955Chevrolet8 months agoOrganizer
Dimo-X wrote:Very odd, disabling Band Steering / Smart Steering should've been able to get the camera connected on the 2.4Ghz band. Steps for that are at https://www.telus.com/en/support/article/smart-device-troubleshooting under the "Disable Band Steering to separate the 2.4GHz and 5GHz bands" section. But looks like you got a new doorbell cam and glad it's working ok.
I tried that. Trust me, I tried everything and every setting by adding or taking away and the special band didn’t work either.