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BlairP's avatar
BlairP
Organizer
5 months ago
Solved

ERR_AGL ACN_3545 trying to log in to Telus TV+ iPad App

I get the login error: ERRAGL ACN3545 when I try to log in to the Telus TV plus iPad Application. According to a search I found this recommendation: To help the support agent understand, ask them s...
Optik TV
TELUS TV+
  • BlairP's avatar
    BlairP
    4 months ago

    Just to wrap this up - I now have access to my Telus TV account again.  

BlairP's avatar
BlairP
Organizer
4 months ago

Thank you TELUS_Support​ - I did respond to your private message.  I did check again early this morning and access to my TV Plus account is now working.  However, this is an example of where TELUS technical support could do a better job of keeping a customer informed of issues that are beyond their control

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    4 months ago

    Amazing! Glad to hear it has been resolved. Cheers!