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ERR_AGL ACN_3545 trying to log in to Telus TV+ iPad App
I get the login error: ERRAGL ACN3545 when I try to log in to the Telus TV plus iPad Application. According to a search I found this recommendation: To help the support agent understand, ask them s...
Just to wrap this up - I now have access to my Telus TV account again.
Update - Telus followed up on my previous case - the second call went better than the first. Just waiting to have someone on the Telus back end system complete the reset and hopefully in 24-48 hours I will be able to log in again. Not happy about not having access but given the potential source of the issue not much I can do
TELUS_Support
Official Support Team
Official Support TeamThanks for keeping us posted Blair. The ERR_AGL ACN_3545 error can indeed be tricky, especially when it involves backend provisioning or account conflicts like the one you mentioned with the Apple TV. It’s good that the potential cause has been identified, and glad to hear the second call went smoother. Hopefully, the reset will resolve the issue once the backend team completes the process.
