Forum Discussion
Solved
Email: "Your TELUS My Account profile is locked"
I few weeks ago I got an email with this title. A snip of the body of the email is below. I checked my account and I could sign in fine, so I just ignored it. Now in the last day I have received this...
- I changed my account login from my Telus email many years ago to a non-telus domain.
See my post below about some suggestions.
https://forum.telus.com/t5/My-Home-Account/Unauthorized-Access-Telus-Profile-Locked/m-p/113645/highlight/true#M2252
I got a response from Telus Abuse. The email is legit, but there is a problem. Their response:
"This email is from TELUS. TELUS is doing what we can to mitigate this attack on our server and hope to have it stopped soon.
The best defense for this is to ensure you have a secure password...
When choosing a password you want to use something that is completely different from one you used before or on any other sites. Longer is better, letters, numbers and non-alphanumeric characters make it harder to crack."
It sounds like they know what is going on, and the only defense is a strong password. Thank you for all the responses. I have strengthened my password, and I guess will just ignore these emails. I think I am up to 4 in the last 24 hours.
