Forum Discussion
Solved
Email: "Your TELUS My Account profile is locked"
I few weeks ago I got an email with this title. A snip of the body of the email is below. I checked my account and I could sign in fine, so I just ignored it. Now in the last day I have received this...
- I changed my account login from my Telus email many years ago to a non-telus domain.
See my post below about some suggestions.
https://forum.telus.com/t5/My-Home-Account/Unauthorized-Access-Telus-Profile-Locked/m-p/113645/highlight/true#M2252
You took the right step by going to the site and logging in. Scammers will use randomly fished emails to try and convince people of a problem, so as long as you don't click the link, you're fine. Telus cannot do anything about it, because it's people spoofing what their emails look like. I get emails from Shaw from time to time, but I haven't had Shaw in years.
All you can really do is, if you get that kind of email, go to the website directly and don't click links.
