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karey's avatar
karey
Neighbour
6 years ago

email migration / contacts not moved

my migration happened today. none of my contacts or old emails were moved to gmail? anyone else had this issue?

6 Replies

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  • What were you using for email before the migration? Were you just using Telus Webmail, or something else like Outlook or Thunderbird?

      • RonAKA's avatar
        RonAKA
        Rockstar

         If you were using Thunderbird with POP3 like I was, then it is most likely that the only contacts you have are in the Thunderbird Address Book. They should not be gone. However, they will not be accessible when composing email in GMail. They still should be in Thunderbird. Thunderbird has an extension called gContactSync which I have installed in Thunderbird and it initially seemed to to be keeping Goggle Contacts in sync with the Thunderbird Address Book, but it does not seem to be working perfectly. It is a work in progress for me. Are you using an IMAP link to Gmail or POP?