Forum Discussion
Does your Telus optik TV and wifi just stop working?
My Telus tv and internet service is as reliable as a McDonald’s self serve ice cream machine. After spending hours and hours multiple times on the phone with the tech department to resolve the issu...
We have the exact same problem since accepting a new contract and upgrading to Internet 500, we have dead zones, where none existed before. Perhaps a new modem should be given to pure fibre customers, like the NH20A. The current T3200M is obsolete.
e had a technician come and install a wifi extender and all is good now!
TELUS_SupportOfficial Support Team
Glad to hear that fixed it Anomar!
- TELUS_Support
Hi Anomar - we can always investigate what's going on. Please send us a private message if you're still experiencing issues
How do I send you a private message?
- TELUS_Support
Anomar We sent one your way. Please keep an eye out for it.
I have had 3 tech consultations and am told that I have dead spots and will need to buy the wifi+ service, which I refuse to do because we had Internet 300 in February and no dead spots!
