Forum Discussion
Fernwood
5 years agoOrganizer
Do boosters connect to each other, or do they all directly to the Wifi Hub?
Hey all, I have a TELUS wifi hub that was just set up yesterday. It's in one corner of our basement. We also have a paired wireless booster connected across the basement from it. The basement booster...
- 5 years ago
Unfortunately, no, as Telus has moved to using the app. You can find the IP address of the Boost devices by logging in as admin to your router, then looking for the connected devices page. The Ethernet-connected Boost device should be listed. Now type that IP address into your browser search bar, and the interface should be visible. Any login information is contained under the cover on the Boost. The web interface should be self explanatory.
psl
TELUS Team Member
5 years agoYou can have up to 5 boosters in total. Red typically means no connection to access point through Ethernet or Wi-Fi. Would suggest to also try moving the expansion units closer to the master unit, and restart the system from the app (settings menu) or, manually power cycle units.
Fernwood
5 years agoOrganizer
psl thanks for clarifying on number of boosters. As mentioned, this would only be booster #3.
I've tried the pairing process via the app several times, with two different booster units now, while only a meter or so away from the hub. Each time, no luck.
I'm going to try again this evening, using some of the suggestions other users have shared.
- Fellifel4 years agoNeighbourDid you ever solve this issue? Running into the same situation with a second starter pack.