Forum Discussion
jace829
8 months agoNeighbour
Deleted credit card info from MyTelus
I cancelled my internet service in April and now the deal offer credits I received will now be charged to me. I already deleted my credit card information from the MyTelus site so I'm not sure if my ...
TELUS_Support
Official Support Team
8 months agoHi there, thank you for reaching out.
Even if you've removed your credit card information from your MyTELUS account, it's possible that a previously authorized payment method is still active in our system for any final charges. To avoid any disruption or late fees, we recommend contacting our billing team directly at 1-888-811-2323 so they can confirm the payment status and help ensure your account is settled correctly.