Forum Discussion
Delay Connecting To Internet - Wired Connection
I recently had Fibre installed in my home and signed up for a plan with Telus. Everything is great except my PC connected to the router takes about 30 seconds to achieve a connection. I can only assu...
You mention a gateway and a router which is a bit confusing to me. You should have a router and an ONT. The router is where you would be adjusting the DHCP settings but you are saying you did it on the gateway.
Maybe you can provide some information to clarify your situation.
- Model numbers of the TELUS supplied devices
- How is your PC connect to the network, Ethernet or WiFi?
- Do you have other devices connected the same way and do they have the same issue?
I used their terminology. The gateway is what my fibre line is connected to from the wall. They also supplied a wireless router they refer to as a Booster and that's what my PC is plugged into. The supplied ethernet cables are a joke and are maybe 3 feet long. They don't reach my PC. I had an old cable lying around but it didn't reach either so that's why I'm plugged into the wireless router and not the gateway directly. It literally says in the title and in my question that it's hardwired.
So what Telus refers to as a Gateway is the Technicolor NH20T. The router is a R02. Does this help piece things together?
