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Default Admin Password doesnt work
We have a telus white cylinder. I am trying to login the admin panel to do port forward for our games. (192.168.1.254) but the default admin password on the bottom of the cylinder doesn't work. Ive ...
Hi! First, verify you're using the correct address:
- Try both 192.168.1.254 and 192.168.1.1
- Make sure you're typing http:// before the IP address
For login credentials:
- Username should be admin
- The default password is NOT always the one printed on the modem
- For TELUS B20T, try: telus as the password
- If that doesn't work, try: admin as the password
If you still can't access after trying these:
- Perform another factory reset (since you've already done one):
- Press and hold the reset button for 10 seconds
- Wait at least 5 minutes for complete reboot
- Try logging in with admin / telus
TELUS_Support
Official Support Team
Official Support TeamHi! First, verify you're using the correct address:
- Try both 192.168.1.254 and 192.168.1.1
- Make sure you're typing http:// before the IP address
For login credentials:
- Username should be admin
- The default password is NOT always the one printed on the modem
- For TELUS B20T, try: telus as the password
- If that doesn't work, try: admin as the password
If you still can't access after trying these:
- Perform another factory reset (since you've already done one):
- Press and hold the reset button for 10 seconds
- Wait at least 5 minutes for complete reboot
- Try logging in with admin / telus
