Forum Discussion
AMdrum
1 day agoFriendly Neighbour
CTV Channel 801 on optic TV freezing and disconnecting
Channel 801 CTV is freezing and disconnecting on optic. It is the only channel doing this of all the channels we subscribe to. Telus technical support had me reboot everything on my end but not sure what they tried but it didnt work. Any other users who solved this please let me know. Thanks
Telus Technical support resolved this issue tiday. Not sure what they did but the tech escalated our ticked and all good now.
2 Replies
- AMdrumFriendly Neighbour
Telus Technical support resolved this issue tiday. Not sure what they did but the tech escalated our ticked and all good now.
- TELUS_Support
Official Support Team
We don't see this tracked as an issue but is it still happening?