Forum Discussion
Copper to Fibre - Home Phone Frequently Goes In & Out of Service
17 months ago my condo was "upgraded" from copper to fibre - ever since then the home phone goes in & out of service. Get a fast busy when dialling out & no one can call in - they get various record...
They wanted to send a repairman right away today, Apr 28, but I had to reschedule due to an appt. They are now scheduled to come out on May 9. Currently the phone seems to be going out every 3 or 4 days but there really is no pattern. In general, we're lucky to get a week or two. If it goes out close to date when repair is coming out, I leave it out of service so they can witness it & in hopes it will help them figure out what's wrong.
TELUS_SupportOfficial Support Team
Please let us know how the appointment goes so we can be sure that your issue was resolved
Will do. Thank you.
- TELUS_Support
You're welcome L215 and have a great one !
