Forum Discussion
MvM
3 years agoFriendly Neighbour
Copper to fiber rotary phone issue
We live in an old 1914 house with two rotary phones that do no longer work after fibre upgrade. Dial tone is present but phoning to outside line no longer works. Can we get two of these products ...
- 3 years ago
An update. I phoned Telus Support yesterday evening and talked to a friendly Telus Home Phone rep who escalated the issue to a manager. Talking with the manager he was able to provide me a solution which I was happy with. For the record: Telus does not provide these adapters itself.
MvM
3 years agoFriendly Neighbour
Didn't get her business card (fname: Yu).
Shadowhawk
3 years agoNeighbour
I would reach out to tech support and have them send out a technician at this point, since your phones should still work I believe.
- MvM3 years agoFriendly NeighbourThanks. A rotary phone is too slow to phone outside using fiber; the server at Telus expects a faster communication for just the 10 numbers. A rotary phone works without electricity. Good to have one in a blackout! Anyways, I will phone support again to obtain the device mentioned above.
- NFtoBC3 years ago
Community Power User
There are touch tone phones that will work in a blackout, as long as your ONT has an uninterruptible power supply. If you have a cellphone, it, too, will work in a blackout.
- HSL3 years agoAdvisor
MvM wrote:
A rotary phone works without electricity.Unfortunately, now that you have been converted to fibre, this assertion is no longer correct.
The old phones were powered from the central office over the old copper landlines. The fibre line to your house is not powered. The power to your phone is now supplied by the fibre box in your home. If the power goes out .. so will your phone.
- jobrien3 years agoAdvocate
Electric companies, Hydro, must be making an absolute killing.
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