Forum Discussion
Contacting Support
Hello, Does anybody know any other ways of contacting Telus Support, except calling them or chatting? I can't waste another 3 hours of my time calling on other planet and nobody is on the **bleep**...
I've tried Twitter (@Telussupport), chat on the web site, and invariably get bounced back to the phone support. (Incidentally I've been given three or four different phone numbers for that, all of which take me to the same place.) Ultimately on every occasion Telus has been unwilling or unable to do what I needed.
I've now reached the point where I just suffer with problems because every trip down the Telus support rabbit-hole involves two or three hours of my life with no solution at the end. Honestly if Shaw and Bell weren't even more horrible or expensive I would abandon Telus in a flash.
As it is, we are Canadian, so have no choice but be mistreated and demeaned by the big four telecom monopolists. And to pay two or three times as much as in Europe for the privilege.
Shaw's Internet's way better than Telus. All the sports channels, competitions, UFC etc. you can find online. For free...!
And all that $40 Essential garbage forced on every customer is free with an Over-The-Air antenna: I'm getting 22 TV Channels with a made-up antenna on the balcony.
I'm 90% sure I'll get rid of Telus. Nothing's new, just higher prices and hours spend over the phone to talk to someone in... The Philippines.
Enough it's enough...
