Forum Discussion
Connecting to 5G network
I have access to 3 networks, and I have 2 modems because of the distance between my computer location and my Optik TV. I have been logged into the 4G network, but noticed that I also have access ...
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Thanks for the reply. I was referring to Wifi.
As you can probably tell, I am not very tech savy.
When Telus installed my Optik TV, they were unable to bring the line through to the living room because of the concrete wall (I live in a highrise condo) so they had to move the modem from the computer room and place it beside the TV. This resulted in very slow downloads when I was on the computer so I contacted them and a very snarky technician came with, what I thought was another modem, but he never bothered to explain what it was . He just installed it and left.
Anyway, I did write the network key down and I just checked the modem and the number I have is correct, but when I enter it to connect with 2-5G I receive a message that it is incorrect.
Once this COVID crap is over, I will get in touch with Telus and find out how to resolve the issue. As I said in my post, I find it puzzling that I can connect with my ipad with no problem, but the PC will not connect
Thanks once again.
