Forum Discussion
teloos
6 years agoOrganizer
Connecting Asus RT-AC86u to Telus T3200m
I got Asus rt-ac86u a year ago but was only able to set it up recently and couldn't get it to work. Rt-ac86u WAN light is red, initially it is white and then after few seconds will turn red. I connec...
xray
6 years agoHero
The Asus router may be detecting that you are connecting to another router and not directly to the Internet. Connect your computer directly to the Asus and go through the set up process. It should adjust the subnet do that it doesn't conflict with the subnet if the T3200M.
teloos
6 years agoOrganizer
Hi xray, I connected pc directly to asus and did the setup process as you mentioned but still the same, initially asus wan lights up white and then turns red. Did asus factory reset nothing. I even unplugged telus t3200 and connected asus rt-ac86u directly to internet and same thing, first wan light is white and then red. Does this mean hardware issue? Or something else? Thanks.
- xray6 years agoHero
When you are on the Asus admin page what does it show for Internet status?
- teloos6 years agoOrganizerWhen I do router.asus.com initially it would say "connection has been interrupted" for 1-2 seconds and then "no internet" that is all I see. No asus login prompt. Does this mean someone is deliberately messing my connection? Thanks.
- xray6 years agoHero
I thought you said you were able to connect to the Asus and go through the setup process earlier?
- xray6 years agoHeroAt the top of the admin page it shows Operation Mode and Firmware Version. What are those values?