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Connect App - Not connected to Home Network
The Connect App no longer works. It says, "You need to be on your home Wi-Fi and enter your admin password to proceed. Please ensure you're connected to your Wi-Fi and reopen the app to try again" ...
We're aware of a bug. We're working on a fix which we hope to deploy soon. I don't have a timeline yet but once we have something concrete, we'll definitely share it with you. Please stay tuned!
*Edit: Accepting as solution to pin this to the top for visibility.*
I got Telus internet and home phone hooked up over two weeks ago. I have still not been able to change the wifi network name or password! I have tried rebooting everything multiple times, deleted the app and reloaded it multiple times, signed out and back in ...the service is fine, but the fact that I can't do something as simple as changing the password is making me wish we'd stayed with Shaw.
At least, for now, you can change the SSID name and password through the web interface of the main WiFi Boost unit (the taller one, if you have the smaller boosters).
You have to log in the "Hub", going through your browser and looking for 192.168.1.254 The user name is "admin". The password is on the label of the "Hub". Do not use the one on the Boost unit. You should be able to find the connected devices and determine the IP address of the main/tall Boost unit.
Now browse to that IP address and login with "admin" and the password on the label of the Boost unit.
Once there, you can set up the Wi-Fi, including renaming the SSID of the main network and of the guest network. It will also show you info about enabling/disabling the "smart devices" network. It's a 2.4 only network for devices which don't like the auto sensing of 2.4/5/6 frequencies. I'm not certain if these will become accessible to devices, like your phone and computer, on the main network ... They should to be worth the effort of having this fixed (can't change) SSID/Password network.
I'm still waiting for the Connect app to see my network to manage devices (ex: "pause") and other selling features.
