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Just_LH's avatar
Just_LH
Ambassador
3 years ago
Solved

Changing tv channel lineup?! CTV

CTV online today.
  • Just_LH's avatar
    Just_LH
    3 years ago

    Yes, I was logged in with Telus  and watched ctv and ctv scifi and more.

    It happened the day I wrote and while ctv sci-fi was working the ctv wasn't.

    Just checked, it's working again!  

    Why it had that "contact provider" for a few days I don't know.

    You can close this.

    PS: I just tried Telus TV+ and none of the Essentials show up.

    Discussed here :  https://forum.telus.com/t5/Optik-TV/Telus-TV-New-Web-browser/m-p/133446/highlight/true#M10338

    I tried to link just the post but I can't see how.

Just_LH's avatar
Just_LH
Ambassador
3 years ago

Yes, I was logged in with Telus  and watched ctv and ctv scifi and more.

It happened the day I wrote and while ctv sci-fi was working the ctv wasn't.

Just checked, it's working again!  

Why it had that "contact provider" for a few days I don't know.

You can close this.

PS: I just tried Telus TV+ and none of the Essentials show up.

Discussed here :  https://forum.telus.com/t5/Optik-TV/Telus-TV-New-Web-browser/m-p/133446/highlight/true#M10338

I tried to link just the post but I can't see how.

  • Optik-Kate's avatar
    Optik-Kate
    Icon for TELUS Team Member rankTELUS Team Member
    3 years ago

    Hi Just_LH, it sounds like your account isn't properly synced on the backend, I recommend reaching out to an agent via TELUS Twitter Support, or use the chatbox here (smiley box bottom right) and request an agent to take a look at your account settings. 

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