Forum Discussion
Ch 121 Chek missing from basic package
Since having a new wifi box installed by Telus two weeks ago we are not able to watch Chek TV (Ch121) which is all we watch for Jeopardy, two other channels that are part of the basic package also no...
This is now a major hindrance, no Jeopardy on Chek which is the only show we watch and now no Olympics opening ceremony on CBC, there has to be someone technical at Telus who can figure this out!!!@
TELUS_SupportOfficial Support Team
Our Optik team would like your account info for an investigation. We'll send you a private message to discuss further.
- TELUS_Support
This might be a profile / account sync issue tied to your recent Wi-Fi box install, not something you can fix locally. Have you connected with tech support at support.telus.com/home-expert-sm
