Forum Discussion
Tony1000
7 years agoOrganizer
Cannot verify server identity - certificate expired
TELUS email certificate just expired today. Now can't get email on any mobile device. TELUS asleep again???
FuzzyLogic
Community Power User
7 years agoI have cannot connect to IMAP/SMTP if I use ports 993/465. I use 143/587 and this works fine aside from the certificate error. I am using IMAP and Outlook 2016.
FuzzyLogic
Community Power User
7 years agoI managed to get Outlook 2016 to work without the certificate warnings after looking at this:
https://www.telus.com/en/bc/support/article/set-up-telus-email-on-your-computer-using-outlook-2016
Not sure why I had 143/587 but that's been working for quite some time.
The advanced tab settings had SSL or TLS not SSL/TLS and I used SSL and that seems to have fixed the issue.
- ErinW7 years agoHelpful Neighbour
Thanks for posting the link to the settings. My error has also now gone away.
- Nighthawk7 years ago
Community Power User
Port 143 was the old legacy server settings. Telus changed to secure options a couple years ago. Telus appears to have left the old less secure connection method available.