Forum Discussion

Bindon's avatar
Bindon
Friendly Neighbour
3 years ago

Cannot Sign into Telus TV+ (Error 404-3304) Login Error

Hello,   I can't sign into Telus TV+ on my mobile app, PC browser or Optik TV box. It's not hardware related because I get the same error on all of these devices.   I know I am using the correct ...
optik tv plus error login
Bindon's avatar
Bindon
Friendly Neighbour
3 years ago

Optik-Kate, please help! 😞

I see that someone prior had similar struggles, and would really like this to be resolved - your help would be GREATLY appreciated. Thank you very much!

Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

Hi Bindon , can you send me a private message with the email address associated with your account? Also, when did this start happening? 

  • TylerHouston's avatar
    TylerHouston
    Neighbour
    3 years ago
    Same thing is happening with my account if you’re able to help!
  • Bindon's avatar
    Bindon
    Friendly Neighbour
    3 years ago

    Hey Kate! Just sent you a reply. I just opened my account this past Friday, so this has always been happening.

     

    Thanks!

    • Optik-Kate's avatar
      Optik-Kate
      Icon for TELUS Team Member rankTELUS Team Member
      3 years ago

      Thank you for the clarification, I passed your info to our back office for further investigation. Will update here when I hear back!

      • IhorDarchuk's avatar
        IhorDarchuk
        Neighbour
        3 years ago
        I have the same situation. Can you help me?
Related Content