Forum Discussion
Cannot login to TTV+ on Andorid TV: User MultiGEO Property Does Not Match
I'm having issues logging into the Telus TV+ app on Android TV. I recently had to reinstall the app because it would not load, and upon trying to login with my MyTelus account it either returns a gen...
Hi Kate,
I believe this was around the 10th or 11th of January that this happened? It was a while ago though.
When this was happening I wasn't able to login at all from what I remember, either coughing up a generic error or the one I mentioned earlier. I've been using an AppleTV instead with no issue but I still have the device that I was having issues with.
I believe this was around the 10th or 11th of January that this happened? It was a while ago though.
When this was happening I wasn't able to login at all from what I remember, either coughing up a generic error or the one I mentioned earlier. I've been using an AppleTV instead with no issue but I still have the device that I was having issues with.
Optik-Kate
TELUS Team Member
TELUS Team MemberI see, can you confirm the device that's showing the error is still not working? I see a change on the backend on Jan 24th, and I wonder if that fixed the issue.
