Forum Discussion
Cannot activate disney and amazon on optik tv
Technician came over and installed everything, security and all that optik box thing. I recieved and email to activate prime, netflix, and disney. Clicked on that green link, it goes to the optik tv...
That sucks, there was no sign in options? You do already have an account, right. If yes try it on a computer to make sure it works.
I just went through this on Friday, for some reason Prime was black screen and I had to re-enter my user and password, and it fired right up, good since.
To save time, if you have a user name and password enter it into login, create account etc
I can sign in and make an account but the issue is if my disney account is not activated on telus end, i will end up paying for disney+ while paying the telus optik tv plan which is supposed to already include amazon, disney, and netflix.
TELUS_SupportOfficial Support Team
We’ll need to verify that the Disney+ entitlement is correctly linked to your Optik TV plan. Please send us a private message with your account details so we can check the activation status and make sure everything is set up correctly.
