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Solved
call control cannot log on
It was recommended I use #99 on my landline to help with blocking robo calls. The computer generated voice response was this is not available to me with the type of account I hold. I then tried to ...
For landlines: https://www.telus.com/en/support/article/call-control-explained
It's not #99, it's *99. As long as you have call display on your landline it should work.
OK Think I figured it out: had to log on to MYTELUS and request it there. Cheers for looking anyway.
