Forum Discussion
JayKob
4 years agoNeighbour
Call Back Feature
The call back feature isn’t working. Every time I select to use this feature, I’m told that I’ll receive a call back. When my phone rings for the call back, I answer it and then the system gives me th...
jojo59
3 years agoNeighbour
The call back issue is with my cell phone.
Call control is a feature with landline phones. Landline is fine for call backs.
Call backs from Telus should work both with cell phones & landlines.
Call control is a feature with landline phones. Landline is fine for call backs.
Call backs from Telus should work both with cell phones & landlines.
dru
Community Manager
3 years agoCall control is available for mobile as well. I've hyperlinked an article about Call Control for mobile in my previous post which walks you through how to manage it (and check to see if it's enabled on your line).
- jojo593 years agoNeighbourMy cell phone carrier is not with Telus, so therefore I don’t have call control feature on my cell phone.