Forum Discussion

onyinye's avatar
onyinye
Neighbour
3 months ago

Billed for no service

Hi 

please why am I still receiving bills from Telus ? I have ported my number in July/August of this year and I don’t have any outstanding bill post deactivation but today I received another bill for over $200. I want to ask what is going on ? 

1 Reply

  • El-Eric's avatar
    El-Eric
    Icon for Community Manager rankCommunity Manager

    Hey onyinye​ - we have no way of knowing who you are and the answer to your questions would have private information.

    It's best to take this to a private message so please message us at TELUS_Support​ so we can open up the bill and tell you what happened