Forum Discussion
Billed 15/1 Internet 1 month usage so far entire month 2.68 mbs until now
So after many many many calls to telus they booked a tech to come out to my home second time in 2 months seems they like to book over 2 weeks in advance to even get a tech out to your home. Tech did...
A-B
Community Manager
Community ManagerSorry to hear that. I recommend reaching out to our Tech Support team at 1-888-811-2323 so they can investigate further from their end, and/or look into escalating this to our network team so they can determine what the root issue appears to be.
Well I called in and going to dispatch a tech which would be the 5th visit it seems to deliver the 15 MBS they have been promissing for weeks not I hope the fifth visit the tech finally delivers the speeds they been promissing. They said it might be a hardware issue as well so they said he might replace the hardware. Well I guess we will see what the result is after that visit hopefully finally I get full speeds.
