Forum Discussion
Audio sync issue on Apple TV
I've noticed that recordings from Global TV have audio sync problems on the Apple TV app (specifically when watching Elspeth), but recordings from other channels don't. Any idea what's wrong? I read ...
It’s happened for me on every channel using the live tv guide on the TELUS app. Last night it was ABC that my family was watching where the audio sync was off by almost 2s. The audio is playing via e/arc HDMI 2.1 connection to an LG soundbar (S80QR).
TELUS_SupportOfficial Support Team
Thanks, I'll pass this along to our dev team.
It even more split on my iPhone app, I tried to watch a program on global tv - a replay of live and the audio was delayed by almost 8seconds. I couldn’t change the channel because I would have to restart watching the program from the beginning because forward and back is disabled on live replay.
- TELUS_Support
Our team is aware of this issue as previously stated and working on a resolution!
