Forum Discussion
ARM Collection Agency Dispute
I received a letter in the mail from ARM (Collection Agency) stating that I owe money to Telus on behalf of General Credit Services. Checking my current account, I'm in good standing. Prior to Januar...
TELUS_Support
Official Support Team
Official Support TeamHi, we’re sorry to hear about the confusion and frustration this has caused. Please send us a private message with any details from the ACRM letter so we can review your account history and confirm whether the balance is valid.

Thank you. A scan of the letter with my notes is attached. ACRM also gave me account #(removed account number) which allowed me to log into myTelus but it’s a closed account. I suspect this is not a valid debt. I appreciate you looking into it.Andrew Gibbs
(removed phone number)
