Forum Discussion
Rosalynn
5 years agoNeighbour
Are we REALLY getting fibre optic cable in our neighbourhood?
My neighbours and I have recently received notices in the mail saying that Telus is installing fibre optic cable in our neighbourhood. Can this really be TRUE?!? We are at the north end of Mallory ...
ThePopper
5 years agoAdvocate
I live in the Westend of Vancouver. We had Telus Rep's in our lobby in October of 2019, promoting Telus PureFibre.......AND we are still waiting for it! The building directly across the street, has had PureFibre for about 18 months - We are all getting impatient - And yes, WE DO GET, Covid-19 is a huge player in this. No matter who you call at Telus, in any department, NO ONE has a clue, or are unwilling to divulge ANY information, as to when WE are getting the service! Come on TELUS, just DO IT already!
- Rosalynn5 years agoNeighbour
OMG, Popper. There's a warning not to get our hopes up! I hope you get yours before we get ours. We didn't even have any notion at all that it was a possibility until a couple of weeks ago.
- Nighthawk5 years ago
Community Power User
ThePopper - Whoever is on your strata that was dealing with Telus needs to follow up. If the strata never actually approached Telus and some PureFibre reps got in the buliding instead, your strata needs to start here. There were delays due to Covid but they are installing it in bulidings again. The equivalent of a strata in my building signed the forms approving the install before covid and we just had the building wired up about a month ago now. Huge improvement in speeds. 🙂