Forum Discussion
Ads on Stingray Music
I started hearing ads while listening to Stingray music a few weeks ago. We are subscribed to TELUS Optic TV and Stingray is included in the package. We pay big bucks to stay with TELUS TV, rather th...
Completely at my wits end over this - not only is it annoying, it is unwanted. I recently upgraded my Optik tv to pay more $$ for more channels and now I get this advertising. Aparently there is no way to get rid of it. The one team member told me it is because I added Prime tv (with ads and I am fine with ads on TV channels) and the only way to get rid of the stingray ads is to cancel Prime or upgrade to non advertising Prime. What a wonderful way to treat clients - make it so annoying they have to upgrade and pay more $$. Well, time to look on spending $$ more appropriately I think.
- I don’t have Prime so that is not the cause.
Agreed. no connection. Another example of the training the client service people receive.
- It's not true. I don't subscribe to and never have subscribed to Prime.
The ads started I think in late 2024. They suck. I'm trying to find ways
to give Telus less and less of my money. They get rid of decent
Canadian jobs with benefits to change to contractors = no accountability
and no job security.Thanks and yes, I know that the "prime" solution was not accurate to begin with.
