Forum Discussion

jelocarlo's avatar
jelocarlo
Just Moved In
2 hours ago

Address Validation Request for PureFibre — 5162 River’s Edge Way NW

Attention: Community Managers / TELUS Engineering Tier-2 Support

Issue Summary:

I recently move into 5162 River’s Edge Way NW, Edmonton, AB, but the civic address is not yet searchable or indexed in the TELUS online booking system. As a result, I cannot schedule my PureFibre installation.

Address & Property Details:

  • Civic Address: 5162 River’s Edge Way NW, Edmonton, AB
  • Builder: StreetSide Developments (Townhouse)
  • Community: River's Edge (West Edmonton)
  • Infrastructure Status: Fibre conduit, wall plate, and ON-Q panel are already installed inside the home by the builder.

Requested Action: Please submit an Address Indexing / Validation Ticket with the backend GIS/MyWorld database team to link 5162 River’s Edge Way NW to the local Fiber Distribution Hub (FDH) port matrix so I can proceed with my online order and installation.

1 Reply

  • Nighthawk's avatar
    Nighthawk
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