Forum Discussion
rpatricio
21 days agoFriendly Neighbour
Access APPLE TV with Optik TV account
Hello A few days ago I signed up for a new plan including Apple TV as a streaming service on Optik TV. How do I activate and use this service? They sent me an activation link by email that goes str...
rpatricio
4 days agoFriendly Neighbour
I love the Sunday calls to ask "Is it working?" when I should be asking what has changed or what has been done to make any of us think it's working since the last time I spoke with Telus?
Then the agent kindly said it's going to be escalated to the next level of tech support to look into. How many levels of tech support you guys have? Must have been "escalated on to the next level" 20 times in the last 2 weeks. If no one in the company can figure this out it's ok to tell me and we can just change the plan so I don't have to pay for this.