Forum Discussion
Access APPLE TV with Optik TV account
Hello A few days ago I signed up for a new plan including Apple TV as a streaming service on Optik TV. How do I activate and use this service? They sent me an activation link by email that goes str...
15 days in. Telus agent "looking into" this escalated case has escalated to the tech support team last I spoke with her(yesterday?). Still find it odd that it takes 2 weeks to escalate it to someone who may be able to help. I thought that's what every other agent already did. But sure let's continue to do the same thing over and over.
Last week Telus Expert sent me link to "Subscription Services Support Form" a few days ago as well. Turns out those guys love to call in the evening and let the phone ring literally once and hang up and they immediately email(that's how I know it's this specific team/agent) saying they tried to call. Happened for 2nd time today at the same time as I was waiting this time just to prove this was the case and not a one-off.
