Forum Discussion

Dan54's avatar
Dan54
Neighbour
10 days ago

Sports Stream - Video Quality

Hey there ! 
Newly subscribed to Telus TV+ and the quality is terrible, feels like a 480p stream. Any improvement incoming ? It's really terrible, can't even see the puck while watching a hockey game. Works just fine on the app, but the web browser version is seriously problematic. 

Thanks

4 Replies

  • Just an update: Seems to be working relatively well on Edge. Kinda interesting how we're in 2026 and only Edge being fully supported ..!

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      We can definitely pass this along to our Optik team. Which browser were you watching on that had seemingly lower quality?

      • Dan54's avatar
        Dan54
        Neighbour

        Both Brave and Chrome had that issue. And it really was a massive difference, 480p at most, super pixelated. No addons on Chrome either.